SN Price Check: Service scores bigger in Texas
Walmart was a clear winner in terms of pricing, and Vons was the winner in terms of store appearance and ease of shopping in a mystery shop conducted in Los … Continue Reading →
Tag: service
The Lempert Report: Time for supermarkets and the postal service to catch up (video)
What do supermarkets have in common with the U.S. Postal service? Both have been slow to identify consumer trends and serve up what people want. read more Supermarket News
Five timely insights about price and service battles
Price and service battles are playing out much like trench warfare in markets across the country, according to SN data that stems from a new partnership. Viewpoints read more Supermarket … Continue Reading →
Wegmans, Trader Joe’s, Publix, Sprouts earn perfect customer service scores
Wegmans, Trader Joe’s, Publix, Costco and Sprouts bested 50 of the nation’s major grocery stores in a Consumer Reports customer satisfaction survey based on nearly 50,000 subscriber shopping trips. read … Continue Reading →
Sterigenics Acquires Food Technology Service
Contract sterilization provider Sterigenics International announced that it has finalized the acquisition of Food Technology Service Inc., which owns and operates an irradiation facility that uses gamma radiation to supply … Continue Reading →
Grocery delivery service comes to Cleveland area
A new company is seeking to bring the convenience of home-delivered groceries to the residents of Cuyahoga County, Ohio. read more Supermarket News
Campbell given NGA Industry Service Award
The National Grocers Association presented its 2014 Industry Service Award Tuesday night to Jay H. Campbell Jr., president and CEO of Associated Grocers, Baton Rouge, La. read more Supermarket News
Shoppers seek health guidance, personal service: study
Consumers are willing to shop at regional food chains and independents who offer significant points of competitive difference, according to a report conducted for the National Grocers Association by Phil … Continue Reading →
GSN online service set to merge with PlaceWise
PlaceWise Media, Denver, and Grocery Shopping Network, Minneapolis, said they have agreed to merge to create a digital network of shoppers under the PlaceWise banner. read more Supermarket News
Fresh & Easy Adds Service, Extends Hours
EL SEGUNDO, Calif. — Fresh & Easy Neighborhood Market here said on its website it is adding assisted checkouts at its stores — a service the previous owner, United Kingdom-based … Continue Reading →