Give to your customers, and you shall receive…
During a Clubcard coupon program, Tesco learned valuable lessons about reciprocity, but the same principle can be applied in all sorts of ways. read more Supermarket News
Tag: Customers
Will customers trust you with their data?
With customers increasingly seeking more control over the data they share and with whom, retailers will need to demonstrate to customers that they can be trusted with their data. read … Continue Reading →
Customers pour kombucha growlers at Haggen, Whole Foods
Haggen Food & Pharmacy has installed kombucha growler stations at three stores in Bellingham, Wash. Supplied by Oregon-based humm kombucha, the fermented tea comes in four flavors that customers can … Continue Reading →
Do you pamper your customers and neglect your employees?
Most retailers will state that their customers are their most important focus. But, what about your people who must deliver on that promise? read more Supermarket News
WinCo customers sound off on self-checkout
WinCo Foods has begun adding self-checkout stations to all its stores, and the retailer asked Facebook fans for feedback on the experience. While the reaction was mostly positive, some customers … Continue Reading →
What aren’t you telling your customers?
There’s a huge opportunity in front of practically every retailer we know: It’s powerfully telling your untold stories. read more Supermarket News
How many customers do YOU lose?
Do you know how many customers abandon their shopping trip? Or come once and never return? read more Supermarket News
How does your store make customers feel?
Grocery retailing is a rational business. In the fight to attract and keep customers, we focus on such rational elements as price, promotion, assortment, quality and service. read more Supermarket … Continue Reading →
Fresh & Easy croissant-pretzel a hit with customers
The food hybrid craze is not slowing down, if the success of Fresh & Easy’s croissant-pretzel is any indication. Content Classification: Curated read more Supermarket News
Marketing that’s making connections with customers
These breakthrough marketing efforts help retailers differentiate themselves and connect with consumers. read more Supermarket News