Fast-casual restaurant chains, which are upscale quick-service restaurant (QSR) concepts, continue to be on a winning streak, growing both in units and customer visits, finds The NPD Group, a global … Continue Reading →
Archer Daniels Midland (ADM) has opened its new flavor creation, application, and customer service facility in Cranbury, N.J. IFT Daily News
Chick-fil-A and Papa John’s provide the best customer experience in the fast-food industry, according to the 2015 Temkin Experience Ratings, an annual ranking of companies based on a survey of … Continue Reading →
Cub Foods is in the midst of a month-long customer appreciation campaign called “Cub Days” — a program designed in part to welcome shoppers to the 10 new Cub stores … Continue Reading →
Due in large part to softer customer traffic levels, the National Restaurant Association’s Restaurant Performance Index (RPI) registered a moderate decline in June. IFT Daily News
Buehler’s Fresh Foods, Wooster, Ohio, is asking consumers to share their opinions about a new store set to open in the fall in Massillon, Ohio. read more Supermarket News
Small restaurant chains are gaining customer satisfaction as the largest chains deteriorate, according to a report released by the American Customer Satisfaction Index (ACSI). IFT Daily News
Fueled by improving same-store sales and customer traffic and a positive outlook among restaurant operators, the National Restaurant Association’s Restaurant Performance Index (RPI) rose for the second consecutive month. IFT … Continue Reading →
Wegmans, Trader Joe’s, Publix, Costco and Sprouts bested 50 of the nation’s major grocery stores in a Consumer Reports customer satisfaction survey based on nearly 50,000 subscriber shopping trips. read … Continue Reading →
Roundy’s Supermarkets, Milwaukee, said it plans to implement a customer insights platform to help drive customer loyalty. read more Supermarket News
