Consumer Complaints Management Conference

For more than a decade the Grocery Manufacturers Association (GMA) Consumer Complaints Management Conference has been providing consumer affairs and complaint management specialists with the roadmap for effective complaint management.

This unique conference is not only built exclusively for professionals working in the food, beverage and consumer products industry, but provides an intimate setting for attendees to participate in content-rich sessions and interactive discussions with consumer affairs experts, industry veterans and fellow colleagues.

Year after year attendees return to sharpen their skills in customer service and gain real-world strategies and actionable items for dealing with complaints, innovative strategies for brand management, and valuable industry contacts.